Shopping at BINOCHE STORE is designed to be as effortless as our dresses. Here’s everything you need to know — from adding your first piece to tracking it to your door.

1. Browse & Choose

Take your time exploring our collections. Each product page includes:

  • Size Guide – click the chart to find your perfect fit.

  • Fabric & Care – we tell you what it’s made of and how to wash it.

  • Model Info – height and size worn, so you can visualize better.

Found something you love? Select your size and click “Add to Cart” – it will slide into your bag without leaving the page.

2. Review Your Cart

Click the cart icon at the top right to review your items. Here you can:

  • Adjust quantities

  • Remove an item

  • Apply a discount code (if you have one)

When everything looks right, click “Proceed to Checkout”.

3. Checkout – Fast & Secure

Fill in your shipping address and choose your preferred delivery method. We ship from our warehouse in Guangdong, China, to the US via trusted carriers (DHL / YunExpress / USPS).

Then select your payment method:

  • Credit / Debit Card – via Stripe (Visa, Mastercard, Amex, Discover)

  • PayPal – you can pay with your PayPal balance or linked card/bank

All transactions are encrypted and secure. We never store your card details.

4. Confirm & Pay

Double-check your order summary, then click “Place Order”. You’ll be redirected to your chosen payment gateway to complete the transaction.

Once payment is successful, you’ll see an order confirmation on screen – and we’ll send a confirmation email to your inbox within minutes.

5. Receive Your Order & Track It

We process orders within 1–3 business days. After your package ships, you’ll receive a tracking number via email. Use it to follow your parcel all the way to your doorstep.

Delivery time (to the US):

  • Standard shipping: 15–30 business days

  • Express shipping: 7–15 business days (available at checkout)

6. Enjoy, Love, Repeat

Unwrap your dress, try it on, and make it yours. If you have any questions about fit or care, we’re just an email away: support@binoche.store

We also welcome returns within 30 days – see our Refund Policy for details.

Happy shopping – and thank you for choosing BINOCHE STORE.