Welcome to BINOCHE STORE (“we,” “us,” “our”). These Terms & Conditions (“Terms”) govern your use of our website located at [https://binoche.store/] (the “Site”) and any purchases you make through the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site or services.

1. General

By placing an order, you represent that you are at least 18 years old or the age of majority in your jurisdiction, and have the legal capacity to enter into a binding contract.

We reserve the right to update, change, or replace any part of these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site after any changes constitutes acceptance of the new Terms.

Our Privacy Policy, available at [https://binoche.store/privacy-center/], is incorporated into these Terms by reference.

2. Account Registration

To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to provide accurate, current, and complete information during registration and to update it promptly if changes occur.

You may request to close your account and delete your personal information at any time by contacting us at support@binoche.store.

We reserve the right to suspend or terminate your account at our sole discretion if we suspect fraudulent, abusive, or unlawful activity.

3. Products & Pricing

Product Descriptions: We strive to display our products as accurately as possible. However, we do not guarantee that product descriptions, colors, images, or other content are error‑free, complete, or current. Actual colors may vary depending on your screen settings.

Pricing: All prices are listed in U.S. dollars ($) and are subject to change without notice. We reserve the right to correct any pricing errors. If we discover an error in the price of an item you have ordered, we will notify you and give you the option to reconfirm your order at the correct price or cancel it.

Availability: All items are subject to availability. We may limit quantities or discontinue products at any time without liability.

4. Orders & Payment

Order Acceptance: Receipt of your order confirmation email does not constitute acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including product availability, payment verification, or suspected fraud.

Payment: We accept major credit cards, PayPal, and other payment methods displayed at checkout. By providing payment information, you authorize us to charge the total order amount (including taxes and shipping) to your chosen method.

Taxes: Sales tax will be added where applicable based on your shipping address. You are responsible for any applicable taxes.

For international orders: You may be subject to import duties, customs fees, or VAT upon delivery. These charges are determined by your local customs authorities and are not included in our pricing or shipping fees. Please check with your local customs office for an estimate of any additional costs before placing your order.

5. Shipping & Delivery

We ship from our warehouse in Guangdong, China, to addresses within the United States (including Alaska and Hawaii, with possible extended delivery times). We do not ship to P.O. boxes or APO/FPO addresses unless explicitly stated.

Delivery times are estimates only and are not guaranteed. We are not liable for delays caused by carriers, weather, or other circumstances beyond our control.

Title and risk of loss pass to you upon delivery to the carrier. However, if your order is lost or damaged in transit, please contact us immediately at support@binoche.store and we will work with the carrier to resolve the issue.

6. Returns & Refunds

Return Policy: You may return most new, unworn, unwashed items with original tags attached within 30 days of delivery for a refund (excluding original shipping charges). Final sale items are not returnable.

Exchanges: We offer free exchanges for size swaps within the same 30‑day period, subject to inventory availability.

Refund Processing: Refunds will be issued to the original payment method within 3‑5 business days after we receive and inspect the returned item. Original shipping fees are non‑refundable.

For full details, please refer to our Return Policy page [https://binoche.store/returns/].

7. Intellectual Property

All content on this Site — including text, graphics, logos, images, product designs, and software — is the exclusive property of BINOCHE STORE or our licensors and is protected by international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content without our prior written consent. You may print or download materials for personal, non‑commercial use only.

8. User-Generated Content

If you submit reviews, comments, photos, or other content to our Site or social media channels, you grant us a perpetual, irrevocable, royalty‑free, worldwide license to use, reproduce, modify, and display such content in connection with our business. You represent that you own or have the necessary rights to the content you submit and that it does not violate any third‑party rights.

9. Prohibited Activities

You agree not to:

  • Use the Site for any unlawful purpose or in violation of these Terms.

  • Interfere with or disrupt the Site’s security or functionality.

  • Attempt to gain unauthorized access to any part of the Site or its systems.

  • Use any robot, spider, or other automated means to access the Site for any purpose without our express permission.

  • Transmit any viruses, malware, or harmful code.

10. Disclaimer of Warranties

THE SITE AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON‑INFRINGEMENT.

WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR‑FREE, OR THAT ANY DEFECTS WILL BE CORRECTED. YOUR USE OF THE SITE AND PRODUCTS IS AT YOUR SOLE RISK.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BINOCHE STORE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE OR PRODUCTS, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR PURCHASE SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless BINOCHE STORE and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of your violation of these Terms, your use of the Site, or your infringement of any third‑party rights.

13. Governing Law & Dispute Resolution

Governing Law: These Terms shall be governed by and construed in accordance with the laws of Hong Kong, China, without regard to its conflict‑of‑law principles.

Dispute Resolution: Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Site shall first be attempted to be resolved through good‑faith negotiation. If not resolved, the dispute shall be resolved exclusively by binding arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) in accordance with its Administered Arbitration Rules. The arbitration shall take place in Hong Kong, China, and judgment upon the award may be entered in any court having jurisdiction thereof.

Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive your right to participate in a class action lawsuit or class‑wide arbitration. If you reside in California, you waive your right to bring a class action to the extent permitted by California law.

Small Claims: Either party may bring a claim in small claims court if the claim qualifies, without resort to arbitration, provided the claim is brought on an individual basis.

14. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

15. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our Site, constitute the entire agreement between you and BINOCHE STORE regarding your use of the Site and your purchases, superseding any prior agreements or understandings.

16. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

📧 Email: support@binoche.store
📬 Mailing Address: RM12, 20/F,Ho King Comm CTR,2-16 FaYuen ST,Mong Kok Hong Kong,China

These Terms & Conditions were last updated on September 2026.