Shipping Info

Location：United States

1. Free Shipping Offers
Q: When can I get free standard shipping?
A: free standard shipping is available on orders over $250.00 .
Q: Is there a special offer for my first order?
A: Yes! Free standard shipping is available on your very first order over $250.00.
Q: Which products are eligible for free shipping?
A: All products in the store.

2. Costs & Cancellations
Q: Does canceling an item affect free shipping?
A: It can. If canceling an item brings your order total below the free shipping threshold, the applicable shipping fee will be added to your order.

3. Delivery
1. The actual delivery date may be affected by several factors, such as:
●Flight arrangements
●Weather conditions
●Processing delays
●Carrier delays
●Other unexpected factors
2. Orders that include preorder or customized items may have a longer delivery time.
3. During peak periods and sales campaigns, delivery may take longer.
4. Delivery may also take longer for rural areas.
Please refer to the tracking information for the most accurate estimated delivery date. Please continue to check the tracking information to be notified of any delays.

4. Logistics Issues & Support
Q: What should I do if my package hasn’t arrived within the estimated time?
A: Please contact customer service within 45 days of the payment date so we can help resolve the issue.
Q: What if the tracking says “Delivered” but I haven’t received my package?
A: If your tracking shows “Delivered” but you haven’t received your package, or if your order has missing or incorrect items, please contact us within 45 days of the delivery date shown on your tracking page.
Q: Where can I find warranty details?
A: For all product warranty details, please refer to our Terms & Conditions.

5. Warehouse Address
Q: At which warehouse is the delivery made?
A: Delivery from warehouse in Guangdong Province, China to the United States.